Contact Us

Get in touch with the CouchCertified team — support, billing, or enrollment questions.

We’d love to hear from you

For support, billing questions, or enrollment help, email us at hello@couchcertified.com. We typically reply within one business day.

For real-time help, use the chat bubble in the bottom-right corner of any page.

Mailing address

CouchCertified LLC
[Address line 1]
[City, MA ZIP]

DESE inquiries

If you’re with the Massachusetts Department of Elementary and Secondary Education and need our provider documentation, please email compliance@couchcertified.com.