Frequently Asked Questions

Are these courses DESE approved?
Yes. CouchCertified is an approved provider with the Massachusetts Department of Elementary and Secondary Education. Every module's PDP hours count toward your professional license renewal.
How long do I have to complete a module?
Enrollments do not expire. Complete each module at your own pace — most teachers finish in 2–4 weekends.
What happens if I fail a quiz?
Knowledge Checks have unlimited retakes; you need 4 of 5 correct (80%) to advance. The Final Exam allows 2 attempts at 70%. If you fail Attempt 2, you get a free re-enrollment that resets the course so you can retake everything.
How do I get my certificate?
Once you pass every Knowledge Check, submit every reflection, and pass the Final Exam, your DESE-formatted certificate PDF is generated automatically and emailed to you within five minutes. It's also available in your learner dashboard at learn.couchcertified.com.
Can I try a single course before buying a full module?
Yes. Buy a single 1-PDP course for $19. If you decide to complete the full 15-PDP module, you can apply the $19 toward the $69 module price within 30 days.
What's your refund policy?
Full refund within 7 days of purchase if you have not completed more than one Section. See the full refund policy for details.
Do I need to be a Massachusetts teacher?
Year 1 courses target the Massachusetts SEI endorsement and general PDP hours. Teachers from other states are welcome to enroll, but verify with your state's licensing body that DESE-approved PDPs are accepted before purchasing.

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