Last updated: May 23, 2026
Standard refund
We offer a full refund within 7 days of purchase, provided you have completed no more than one module of the course.
How to request
Email billing@couchcertified.com from the email address on your enrollment. We’ll process the refund within 5 business days and confirm by email when Stripe issues the credit.
Failed Final Exam
If you fail the Final Exam Attempt 2, you receive a free re-enrollment that resets the course so you can retake every module and the Final Exam. No additional charge.
Disputes
If you dispute a Stripe charge, your enrollment is frozen pending resolution. See the terms of service for details.